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COVID-19 Information for our consumers
Acknowledgement
The Child and Family Health Service acknowledges Aboriginal people as the First Peoples and Traditional Custodians of Country throughout South Australia. We acknowledge and respect their ongoing and deep spiritual connection and relationship to land, air, sea, waters, community and country. We pay our respect to their Elders past, present and emerging.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

Torrens House

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Torrens House offers a residential service providing intensive support for all families living in South Australia with babies aged up to 12 months for unresolved feeding, settling and sleeping issues.

Families are encouraged to talk to their CaFHS nurse about their individual situation, and the nurse may refer to Torrens House as the next step.

There may be a waiting list for Torrens House stays, and priority will depend on a number of factors, including the age of your baby, the issues you are experiencing and the number of referrals at the time.

Torrens House offers a Tuesday to Friday admission with overnight support. Some families may choose to access the service via Telehealth as a ‘virtual stay’ for additional support with their baby.

During your stay

During an admission or virtual stay, families have access to a qualified team of nurses, psychologists and doctors who are committed to working in partnership with families to:

  • build confidence in communicating with their baby
  • learn new skills to help baby with feeding, settling and sleeping
  • develop a care plan that will support them at home and continue their journey as a caregiver.

Torrens House staff are skilled in areas such as breastfeeding, settling, sleeping, nutrition, and baby development and will discuss what you want to achieve during your stay, working extensively with you to achieve your goals.

Virtual Stay

Some families may choose to access the service via Telehealth as a ‘virtual stay’ for additional support with their baby. During this virtual stay, families are offered 24 hour support via phone and video from Torrens House nursing staff from Tuesday through to Friday. Families are allocated the same nursing staff throughout their admission or virtual stay to ensure continuity of care. Staff make contact with the families receiving Telehealth, at least twice a shift and encourage them to phone for support at any other time throughout their virtual stay including during the night. Face to face consultations may be required during a family’s virtual stay.

For any questions or for further information, please contact the Torrens House Intake Coordinator on 8303 1522.