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COVID-19 Information for our consumers
Acknowledgement
The Child and Family Health Service acknowledges Aboriginal people as the First Peoples and Traditional Custodians of Country throughout South Australia. We acknowledge and respect their ongoing and deep spiritual connection and relationship to land, air, sea, waters, community and country. We pay our respect to their Elders past, present and emerging.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

Multicultural Families

Multicultural

The Child and Family Health Service (CaFHS) works closely with other agencies to ensure new arrival families are aware of what support is available and how to access services.

The Child and Family Health Service recognises and welcomes families who come from new and established culturally diverse communities around South Australia.

Interpreters

If you require an interpreter to assist you to access our services, we will provide one free of charge.

To talk to someone in your preferred language, you can phone the National Translating and Interpreting Service (TIS National) any time on 13 14 50.

You can also go to the Translating and Interpreting Service website.

Contact

To book an appointment with a CaFHS nurse, telephone 1300 733 606 between 9.00 am and 4.30 pm Monday to Friday.

After hours: Parent Helpline - 1300 364 100.

Resources

Multicultural Parent Easy Guides – Parenting SA

Parent Easy Guides provide information about raising children from birth to 18 years in the following languages:

  • Arabic
  • Dari
  • Dinka
  • French
  • Karen
  • Kirundi
  • Nepali
  • Swahili
  • Uyghur

Click here to go to Parent Easy Guides.

Click here to go to Multicultural Parent Easy Guides.

Breastfeeding resources in different languages
Adults Supporting Kids

Families settling in a new country have a lot to get used to, including languages, culture, laws and people. The Adults Supporting Kids (ASK) website lists support services ready to help you and your family settle into your new community.

Click here to go to the ASK website.

Your healthcare rights

The office of the South Australian Health and Community Services Complaints Commissioner (HCSCC) is an independent, statutory office established by the Health and Community Services Complaints Act 2004 (the Act).

The HCSCC helps consumers, carers and service providers – this includes government, private and non-government health and community services – to try and resolve complaints.

See the translated HCSCC brochures section on the HCSCC website.