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COVID-19 Information for our consumers
Acknowledgement
The Child and Family Health Service acknowledges Aboriginal people as the First Peoples and Traditional Custodians of Country throughout South Australia. We acknowledge and respect their ongoing and deep spiritual connection and relationship to land, air, sea, waters, community and country. We pay our respect to their Elders past, present and emerging.

Aboriginal and Torres Strait Islander people should be aware that this website may contain images, voices and names of people who have passed away.

Your First Contact with CaFHS

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Following the birth of a baby, families in South Australia are offered a consultation with a Child and Family Health nurse. CaFHS nurses are able to visit you at home or if you prefer you can attend a CaFHS clinic.

About your first consultation

When you become a parent it is important to remember you’re not alone and that there are many support services available for advice and guidance.

Within your first two to four weeks of being home with your baby, CaFHS will contact you to arrange your first consultation.

At this first visit CaFHS will;

  • respond to your and your baby's needs
  • assess the growth and health of your baby
  • offer parenting information and guidance
  • provide information about relevant community services and supports
  • arrange follow-up care/services as needed.

If you have any concerns you would like to discuss before your visit please don't hesitate to contact us on 1300 733 606.

If you need to cancel an appointment, please provide us with as much notice as possible. If phoning after hours, please leave a message with your contact details.

If you have not been contacted in the first two to four weeks of being home with your baby, please call CaFHS 1300 733 606 between 9.00 am and 4.30 pm, Monday to Friday to make an appointment.

Parents in South Australia can call the Parent Helpline 1300 364 100 for information and support at any time, seven days a week.